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Comfort Guarantee

30 Night Comfort Guarantee

 

We’ll exchange your bed if, after sleeping on it for 30 nights, you don’t find it comfortable.

 

We know it takes a while to get used to your new bed. So if after 30 nights you don’t find your bed totally comfy, we’ll exchange it for a new one. You’ll need to have used a mattress protector to qualify, but we promise to make the whole exchange process quick and simple. All we ask is that you try your new mattress for at least 30 nights. Please note charges apply to the guarantee. Our standard conditions apply:

 

  • The 30 nights have to be within eight weeks of delivery.
  • You must be able to provide proof of purchase.
  • You must use a mattress protector. We offer mattress protectors in store from just £16.00.
  • We will only exchange the mattress, not the frame, where you have purchased a mattress and bed frame together.
  • Exchange of a mattress when bought as a divan set we exchange the whole thing, and not just the mattress.
  • You can only exchange your mattress once under the guarantee.
  • The guarantee does not apply to the colour, height or width of your bed.
  • The offer applies to all mattresses purchased with all full divan sets and bed frames.
  • It doesn’t apply to mattresses bought by themselves, clearance items, ex-display items, sofa beds, guest beds, ready beds and futons.
  • If you do opt for an exchange then you will be subject to a charge of 10% of the original bed value but at a minimum value of £25 and a re-delivery charge to cover some of the costs.
  • You’ll also need to make up the price difference if you opt to exchange for a more expensive mattress.
  • If the new mattress is cheaper unfortunately you won’t be eligible for a refund.
  • Mattresses returned under the guarantee are only eligible for store credit and no payment refund can be given.

Glasgow Bed Centre are proud to be a retail supporter of National Bed Federation, which means we’re signed up to their Code of Practice. This means our customers can benefit from unbiased, informed advice about any aspect of products or service. For more information contact us on 0141 572 0440

Glasgow Bed Centre